Honourable Chrystia Freeland, P.C., M.P., Minister , Foreign Affairs of Canada. One of the Caribbean's most popular tourist destinations is on track to see continued industry growth, with new developments and government initiatives. TBY talks to Laszlo Bakon , Managing Director, Medimpex, on the sector. - Nigel Thomas, director (CARE Operations), CIMPRESS Jamaica (formerly Vistaprint). Andre Nelson, Managing Director, Zierlich International Dialysis Centre. Laszlo Bakon , Managing Director, Medimpex. We are open to providing all the support that investors need to be successful. Though still quite young, Jamaica's health tourism industry is packed with potential, and industry stakeholders are investing heavily in efforts to attract visitors from across the region. Some employees have claimed that operators in the BPO sector are not doing enough to protect them from the coronavirus. As Jamaican infrastructure projects continue to expand, observers are optimistic that 2018 will bring better results for the local construction industry. https://jis.gov.jm/head-bpiaj-highlights-employment-potential-bpo-sector - Wayne Sinclair, managing director, National Credit Adjusters. TBY talks to Homer Davis, Mayor of Montego Bay, on diversifying Montego Bay's economy, increasing infrastructure, and attracting investors. Gloria Henry, President of the BPIAJ While Montego Bay is well-known for its customer support, the industry has started to utilize a pool of tertiary graduates in Kingston, where KPO is bulking up. TBY talks to Dr. Henry Lowe, CEO of Medicanja, on the company's revolutionary work on treating leukemia, other projects in the works, and growth plans. TBY talks to T'Shura Gibbs, President of Montego Bay Chamber of Commerce, on creating new opportunities for Montego Bay's development, from tried-and-true sectors such as tourism to upcoming industries such as tech. Although significantly contributing to the economy, tourism in Jamaica suffers from an inadequate level of linkage with other sectors. «No bail for man who set St James woman on fire, JamBar to honour Queen’s Counsels at annual banquet », Increased pipeline installation activities along Spanish Town Rd, expect traffic delays, Stabbed by partner, abuser apologises in dying breath, Getaway driver in church murder to be sentenced Mar 12, Nourishing the body for perfect hair and skin, ‘We have to take matters in our hands’ - Councillor pleads for more stakeholders to get involved in COVID-19 fight, Returning couple donates dietary trays to hospital, Reggae Boy kick-starts new business in Clarendon, Kareem’s Quest: Reminiscing on my journey to Blue Ridge Restaurant and Cottages, Digital Archives: Online editions 2006-Now. Michael Williams, Acting Executive Director , Mona School of Business and Management. Every city carries its unique set of challenges. TBY talks to Michael Williams, Acting Executive Director of Mona School of Business and Management, on maintaining quality across its programs, its achievements in the Caribbean, and the school's research-based approach. TBY talks to Nayana Williams and Devon Williams, Directors of Lifespan, on employing the natural resources in Portland, expanding operations, and promoting a healthier lifestyle. “Arguably, unions … “As an industry, we are aware that notions exist that are not a true reflection of the industry. The agents now working from home represent 40 per cent of BPO staff islandwide. TBY talks to Gloria Henry, President of Montego Bay Free Zone, on using the free zone to transform Montego Bay's role in developing ICT industries, human talent, and the broader economy. Earl Jarrett, CEO, Jamaica National Group. #KINGSTON, February 3, 2020 — The Global Services Association of Jamaica (GSAJ) is urging young people to equip themselves with the necessary skills and knowledge for the growing outsource market. TBY talks to Ruel B. Reid, Minister of Education, Youth and Information, on developing a world-class education system, customizing schools to the country's needs, and attracting more foreign students. Many of the companies that now operate in Jamaica—both in the public and private sectors—either came through this free zone or are connected through the talents that this learning curve has produced within the incubator. TBY talks to Delroy Alcott, Managing Director of WIHCON, on the company's flexible strategy, positive outlook, and fruitful partnerships. TBY talks to Fritz Pinnock, President of Caribbean Maritime University, on capitalizing on the rising power of the global south, customizing goods before they reach the final consumer, and leveraging Jamaica's geostrategic location to create added value. TBY talks to Donovan James, General Manager of DHL Jamaica, on the company's notable achievements and Jamaica's logistics potential. It has also spearheaded and stimulated innovation in telecommunications. Raymond Walker, Founder, Chairman & CEO , Caribbean Assurance Brokers Ltd. (CAB). TBY talks to Natalie St. Louis, Founder, CEO & Managing Director of Strategic Konnections & Management Services Limited, on working with businesses to further their goals, the importance of engaging with consultants, and goals for the coming year. Timothée F. Delebarre, Country Manager, VINCI Construction Grands Projets (VCGP). https://www.thebusinessyear.com/jamaica-2019/montego-bay-ambassadors/f… With a strong culture, rich food heritage, and global music, Jamaica has an array of offerings for locals and visitors to the island. Gloria Henry, President, Montego Bay Free Zone. By creating a more professional platform around the growing and purchase of cannabis for medicinal purposes, Jamaica seeks to oversee the industry and make sure it remains viable. TBY talks to Paul B. Scott, Chairman & CEO of Musson, on rapidly expanding into Central America, retaining the country's human capital stock, and providing the right incentives for growth. Henry said that the sector is misunderstood by many who are advocating for union intervention. Courtney O. Campbell, President & CEO, Victoria Mutual. TBY talks to John Lynch, Chairman of Jamaica Tourist Board, on drawing international tourists, diversifying and upgrading offerings, and enhancing regional cooperation. TBY talks to Andre Nelson, Managing Director, Zierlich International Dialysis Centre, on the sector. Godfrey Dyer, Chairman, Tourism Enhancement Fund (TEF). TBY talks to the Honourable Chrystia Freeland, P.C., M.P., Minister of Foreign Affairs of Canada, on areas of opportunities for bilateral investment and the importance of Jamaica to Canada. The newly elected board reads as follows: - Anand Biradar, vice-president and business head, Hinduja Global Solutions. It is a full turnkey plug-and-play facility for new investors coming in or local entrepreneurs seeking to get into the business. Brian Wynter, Governor, Bank of Jamaica (BOJ). Brexit offers Jamaica a chance to renegotiate better terms for an old trade agreement with the EU, or pursue a new path with the UK and Commonwealth of Nations. TBY talks to Christelle Harris, General Manager of Terra Nova All-Suite Hotel, on the distinguishing factors of the hotel, up-and-coming growth sectors, and maximizing Jamaica's immense potential. - Olivia Leigh Campbell, project manager, Sutherland Global Services. Jason Maguire, Group CEO, Heritage Education Funds International. Leslie Baugh, Managing Director, Pas Cargo. TBY talks to Lester Michael Henry, Minister of Transport and Mining, on building up intermodal transport to support the mining industry and attracting foreign investment. Sylburn Thomas, President, Coffee Industry Board. TBY talks to Mark Chisholm, Executive Vice President of Sagicor Life, on the company's values and mission, expanding its reach, and upcoming goals for the year. Gloria Henry Assistant Vice President - Operations and Director BPO/Shared Services Assistant Vice President - Operations and Customer Relations at Port Authority of Jamaica and Montego … Winston Adams, JP, Executive Chairman, University of the Commonwealth Caribbean (UCC). TBY talks to John P. Azar, CEO, KingAlarm, on the sector. TBY talks to Raymond Walker, Founder, Chairman & CEO of Caribbean Assurance Brokers Ltd. (CAB), on fighting for its clients, using environmentally sound methods to drive down costs, and continuously driving innovation. Diane Edwards, President, Trade & Investment Jamaica (JAMPRO). Jamaicans are productive and have outperformed many of their competitors in other parts of the world. On November 20, HGS hosted a webinar featuring speakers to address just that. John Lynch, Chairman, Jamaica Tourist Board. Each year, the BPIAJ holds an election of officers at its AGM. Jamaica is simultaneously working to develop a strong renewable generation matrix while also searching for oil off its coasts. Story Highlights. Gordon Shirley, President & CEO, Port Authority of Jamaica (PAJ). TBY talks to Mauricio Pulido, CEO of GB Energy (Texaco), on the company's role in supplying energy, developing human capital, and investing in the local economy. The Montego Bay Chamber of Commerce's mission is providing advocacy and promoting the key features of the Jamaican and local economy. TBY talks to Marlene Street Forest, Managing Director of the Jamaica Stock Exchange, on facilitating capital formation, encouraging compliance, and remaining in synch with the government's growth plans. Most Honourable Andrew Holness, Prime Minister, Jamaica. TBY talks to Gaby Sharf, Managing Director of ZIM Carib Star Shipping, on pioneering, developing, and improving Jamaica's status as a logistics hub. Our attendees heard about the benefits of Jamaica nearshoring from three experts: Gloria Henry, President of the Business Process Industry Association of Jamaica; Roger Williams, National Outsourcing Coordinator … - Lynda Langford, country ­director, Conduent Jamaica. All Rights Reserved. With the Ministry of Education renewing its focus, the island's education sector is set to be one of the region's best. Garth Walker, General Manager, Business Access TV. Gloria Henry. TBY talks to Garth Walker, General Manager of Business Access TV, on starting a new national conversation, giving small businesses a national platform, and becoming the Bloomberg of the Caribbean. TBY talks to Oliver Townsend, CEO, Knutsford Express, on the sector. TBY talks to Timothée F. Delebarre, Country Manager of VINCI Construction Grands Projets (VCGP), on diversifying their business lines, expanding Kingston's Port, and developing innovative financing mechanisms. Click the "Continue" button, Already have an account with us? Christelle Harris, General Manager, Terra Nova All-Suite Hotel. Gloria Henry gets third term as BPIAJ boss. President of the Business Process Industry Association of Jamaica (BPIAJ) Gloria Henry (Photo: Dwayne Young, JIS) President of the Business Process Industry Association of Jamaica (BPIAJ), Gloria Henry, says the upcoming Global Leadership Summit (GLS) will be critical in stimulating the growth of the country’s Global Services Sector (GSS). Stephen B. Facey, Chairman & CEO, PanJam Investment Limited. We have distinct capabilities in certain areas of BPO, namely customer services, sales, receivables management, finance, and accounting, and we are gradually moving up the value chain in software development. TBY talks to Sean Clacken, CEO of Hawkeye, on the evolution of its offerings, plans for expansion outside of Jamaica, and a leg-up on industry training. The free zone has truly been the first mover in terms of economic development in this area, and over the years, it has consistently provided employment opportunities for thousands of Jamaicans. Once the top producer of bauxite in the world, Jamaica had been overtaken by other countries in recent decades; however, renewed interest from Chinese and Russian companies offers encouraging possibilities to the sector. Jamaica has First World infrastructures with over 15 years’ experience of proven track record in outsourcing excellence. Eleanor B. Jones, Managing Director, Environmental Solutions Ltd (ESL). TBY talks to Lisandra Rickards, CEO, Branson Centre of Entrepreneurship, on the sector. Christmas has always been the most favourite holiday for Gloria Henry, president of the Business Process Industry Association of Jamaica. Jamaica Promotions Corporation, represented by Regional Manager Conrad Robinson, remains an ex officio member of the BPIAJ board. “What we believe is important is to develop high-niche skill sets such as artificial intelligence, machine learning, deep learning, even block-chain technology and the … #gssjamaica #gssproject #lifelonglearning #virtualdiscussion We have been growing consistently since 2012 and intend to continue growing. Starting a business in Jamaica has become easier than ever, and companies will find an investment-friendly business environment. TBY talks to Leslie Baugh, Managing Director, Pas Cargo, on the sector. Meanwhile, its Vision 2030, far more demanding of stamina, is geared toward transforming the economy into a stable competitor in the information era. The incubator helps stimulate growth and diversity within the BPO sector as well as attracts foreign investors coming to Jamaica. TBY talks to Stephen Price, Managing Director of FLOW, on increasing internet penetration, improving services and products for businesses, and contributing to Jamaica's growth. Nackeisha Richards Senior Manager ... Gloria Henry Assistant Vice President, Operations and Director BPO/Shared Services Montego Bay Freezone. The Montego Bay Free Zone was created in 1985, and it is the second-largest employer in the city, behind tourism. Gloria Henry Christmas has always been the most favourite holiday for Gloria Henry, president of the Business Process Industry Association of Jamaica. Since retaking control of the government in early 2016, the Labour Party's young and energetic cabinet has strengthened the country's ties with global powers new and old, whether in South America, Africa, or Asia. TBY talks to Eric Hosin, CEO of Guardian Life, on becoming a fully fledged, one-stop shop, always remaining proactive, and encouraging investment in critical areas. Michael Lee-Chin , Founder & Chairman , Portland Holdings. Fire suspected to have been started by a minor, destroyed a section of a 20-room apartment building in Hylton Lane, Yallahs in St Thomas yesterday. Through partnerships with local and international companies, New Fortress Energy is leading the way to ignite this sector. - Andrew Fazio, director of BPO and hospitality, Cable & Wireless Business. TBY talks to William Mahfood, CEO of Wisynco Group, on the group's various business arms, the importance of environmental sustainability, and its plans to increase capacity. Olivia Leigh Campbell, Project Manager of Strategic Services, Sutherland Global Services hosts a discussion with Gloria Henry, President, Global Services Association of Jamaica during the virtual discussion held with industry practitioners on November 17, 2020. Although the subject of much talk, downtown Kingston has been relatively neglected for many years while surrounding areas of the city attracted more real estate developments. Gloria Henry President of the Business Process Industry Association of Jamaica Gloria has served many public, private, and civic organizations, including the Montego Bay Chamber of Commerce, where she served as President for the period 2015-2017. Chinese companies are investing massively in Jamaica, increasing influence beyond the historic Silk Road and building new ties that reach through the Panama Canal. History It was established in 2012 by a group of operators with commonly identified needs and objectives to advocate for better policies and interventions geared towards increasing the … The Jamaican authorities have kept the financial services sector on an even keel, despite years of stagnant growth, through regulation and monetary policy reflective of its international commitments. Jamaica's annual Reggae Marathon is widely known as the world's happiest half marathon. The BPIAJ is the national representative advocacy body for the information, and communications technology/business process outsourcing entities. TBY talks to Diane Edwards, President of Trade & Investment Jamaica (JAMPRO), on making investments throughout the whole value chain, becoming a regional distribution hub, and boosting niche agricultural output. TBY talks to Winston Harrison, CEO of National Rums of Jamaica (NRJ), on its iconic distilleries, changes in strategy, and opportunities for the sector. TBY talks to Jason Maguire,Group CEO, Heritage Education Funds International, on the sector. Ansord Hewitt, Directing General, Office of Utilities Regulation (OUR). Mark Chisholm, Executive Vice President, Sagicor Life. TBY talks to John G Leiba, Managing Partner of DunnCox, on the opportunities in the Jamaican economy, upcoming regulatory changes, and his outlook for growth. Christopher Zacca, President & CEO, Sagicor Group Jamaica. A series of public and private investments indicate that the trend is finally reversing. Despite underwhelming long-term growth and perennial debt struggles, the government has successfully implemented a number of recommended reforms in conjunction with the global public sector that have greatly improved the country's economic health. TBY talks to Stephen B. Facey, Chairman & and CEO of PanJam Investment Limited, on remaining doggedly optimistic, revitalizing downtown Kingston, and investing in Jamaica rain or shine. Operation Board Members. The tourism capital of the Caribbean is on track to become the capital of more than just tourism. The AGM of the seven-year-old BPIAJ served the dual … Her most treasured holiday memory was seeing her youngest relatives ravaging all … The Global Services Association of Jamaica (GSAJ), formerly the Business Process Industry Association, is diversifying its portfolio to show a shift from being a largely business process outsourcing (BPO) based sector. - Debra Fraser, CEO, Caribbean HR Solutions. In fact, the first software development company from Jamaica came from this free zone and is still located here. David Ducognon, General Manager, Total Jamaica. TBY talks to the late Dittie Guise, General Manager of Montego Bay Convention Centre (MBCC), on marketing the convention center, creating an integrated tourist experience, and preparing for more events and visitors. Jamaica is a regional leader in education spending. The BPO sector provides jobs for … TBY talks to Ansord Hewitt, Director General, Office of Utilities Regulation (OUR), on the sector. With extremely positive forecasts for growth and advancement of innovative technologies, a little government support to create the most conducive environment for investment would push Jamaica's BPO sector to the top. TBY talks to Eleanor B. Jones, Managing Director, Environmental Solutions Ltd (ESL), on the sector. Metry Seaga, Chairman, Jamaica Manufacturers’ Association (JMA). Wes Edens, Founder & Chairma, New Fortress Energy. Producers are looking further afield, providing quality Jamaican food items to buyers all over the world. Copyright © 2021 The Gleaner Company (Media) Limited. Winston Harrison, CEO, National Rums of Jamaica (NRJ). Approximately 80 players are operating in the sector, with 80 per cent of them registered as members of the Gloria Henry-headed Global Services Association of Jamaica (GSAJ), formerly the Business Process Industry Association of Jamaica.
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